LEFF awarded Quality with Distinction award by GuildMaster
02.02.2017
LEFF CONSTRUCTION DESIGN BUILD OF SEBASTOPOL, CA RECOGNIZED AMONG THE TOP CUSTOMER SERVICE LEADERS IN THE RESIDENTIAL CONSTRUCTION INDUSTRY
GUILDQUALITY’S 2017 GUILDMASTER AWARD HONORS LEFF CONSTRUCTION DESIGN BUILD
Sebastopol, CA, February 3, 2017– LEFF Construction Design Build has received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, a third-party customer satisfaction surveying company, has given the Guildmaster Award to home building and remodeling professionals demonstrating superior customer service within the U.S. and Canada.
Out of 600+ eligible applicants, LEFF is one of 300+ businesses in the residential construction industry recognized for consistently delivering superior customer care.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of customer survey responses, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend, and the percentage of customers who responded.
Award recipients must achieve an average recommendation rate of 90% or above from their customers surveyed by GuildQuality. LEFF’s average recommendation rate is 96.6% for the year 2016. Read more about the LEFF Design Build Process , check out a portfolio of Our Projects, or get answers to Frequently Asked Questions.
“We are very gratified to receive this award, and we thank our clients who put their trust – and their homes – in our hands. GuildQuality surveys are an invaluable tool that help us to continuously improve the level of service that our clients expect and deserve.” –Dave Leff, CEO/President, LEFF Construction Design Build
Read testimonials from LEFF clients on our GuildQuality profile here: https://www.guildquality.com/leffconstruction
For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/