LEFF Construction Awarded Quality with Distinction Award by Guildmaster
(Sebastopol, CA) February 21, 2017 LEFF Construction Design/Build has received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. The Sebastopol-based builder qualified for the award by having a near-perfect score within the independent customer satisfaction survey provided by GuildQuality, a third-party customer satisfaction surveying company.
Out of 600+ eligible home building and remodeling professionals demonstrating superior customer service within the U.S. and Canada, LEFF is one of 300+ businesses in the industry recognized for consistently delivering superior customer care. Award recipients must achieve an average recommendation rate of 90% or above from their customers surveyed by GuildQuality. LEFF’s average recommendation rate is 96.6% for the year 2016.
“We are very gratified to receive this award, and we thank our clients who put their trust — and their homes — in our hands,” said Dave Leff, CEO/President of LEFF Construction Design Build. “GuildQuality surveys are an invaluable tool to help us continuously improve the level of service our clients expect and deserve.”
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of customer survey responses and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
LEFF Construction Design/Build is a nationally recognized, award-winning residential remodeling and new home design-build construction company known for its quality, integrity and unparalleled customer service. The company’s sustainable building practices have become a signature for its large remodels and custom homes. Founded in 1979, LEFF continues to integrate sustainable principals with the design/build process to produce beautiful, functional homes that perfectly reflect their owners’ lifestyle.